Responsible gaming policy

At gb89 Responsible Gaming — Your security is our top priority

Gb89 believes that fun and safety can go hand in hand. Through responsible gaming, set your own limits, keep a cool head, and enjoy gaming as entertainment.

Benefits of Setting Limits Self-Exclusion Options 24/7 Support 18+ Only
18+
Age Verification Enforced
24/7
Support Services
5
Protection Tools
100%
Privacy guaranteed

What does responsible gaming mean?

Online betting and gaming are primarily a form of entertainment. At gb89, we want you to have fun in every session — but never end up in a situation where gaming affects your daily life, family, or financial security. Responsible gaming means enjoying gaming consciously, moderately, and under your own control.

Gb89's responsible gaming policy is built entirely around your safety and well-being. We believe that every player should be aware of their own limits and seek help when needed. This is not a sign of weakness — it's proof of smart gaming.

Our platform has several tools and features that help you maintain complete control over your gaming. From setting deposit limits to complete self-exclusion — everything is in your hands.

All responsible gaming tools at gb89 are available for free. There are no additional charges to use them, and they can be activated at any time from account settings.

Gb89 Responsible Gaming Principles

Gb89 adheres to several key commitments regarding responsible gaming. These are not just policies on paper — they are reflected in our daily operations:

  • Gaming will always remain entertainment — not a source of income. gb89 never gives you this false promise.
  • No service is provided to anyone under 18 years of age. Age verification is ensured during registration and KYC processes.
  • User limit requests will be honored and enforced immediately.
  • No promotional messages will be sent during self-exclusion.
  • gb89 may reach out proactively if signs of problem gaming are detected.
  • The process of seeking support is simple, fast, and confidential.
  • It is recommended to take a break from gaming while under the influence of alcohol or medication.

Gb89 Responsible Gaming Tools

Gb89 provides you with multiple effective tools to control your gaming experience. These tools can be easily managed from your account settings:

Deposit limits

Set daily, weekly, or monthly deposit limits. Once set, they take effect immediately.

Loss Limits

Gaming will automatically stop when a certain loss amount is reached. The best way to control financial losses.

Session Time Limits

Set a maximum duration for each gaming session. When time runs out, you will be automatically logged out.

Cooling-off period

Take a temporary break from 24 hours to 30 days. During this time, your account remains active but betting is disabled.

Self-Exclusion

Close your account from 6 months to permanently. An effective step to recover from problem gambling.

Gaming history

View your complete betting and transaction history. Helps you understand your patterns and make informed decisions.

How to Set Limits

Setting limits at gb89 is extremely simple. Follow these steps:

1
Log in to your account

Log in to your gb89 account and click on the profile icon.

2
Go to the "Responsible Gaming" section

From the settings menu, select the "Responsible Gaming" option.

3
Choose limit type

Deposit limits, loss limits, session time limits — choose what you need.

4
Set amount and duration

Daily, weekly, or monthly — choose your period and set the amount or time.

5
Confirm

Limits take effect immediately. To increase a limit, you must wait 24 hours.

Important: Decreasing limits takes effect immediately, but increasing limits requires a 24-hour waiting period. This is to prevent excessive spending in moments of emotion.

Self-Exclusion

If you feel gaming is having a negative impact on your life and you can't stop on your own, self-exclusion may be the right step for you. gb89 offers several self-exclusion options:

Short-Term
6 months to 1 year
Long-term
1 to 5 years
Permanent Exclusion
Indefinite

What happens during self-exclusion?

  • The account gets locked and no bets can be placed.
  • No promotional emails or messages are sent from gb89.
  • The balance in the account remains secure and can be retrieved after the exclusion ends.
  • In cases of permanent exclusion, requests to reopen accounts will be denied.

Self-exclusion is a serious decision. Once activated, it cannot be canceled before the period expires. We recommend speaking with our support team before making this decision.

Warning Signs of Problem Gaming

Problem gambling or gambling addiction develops gradually. Be alert if you notice the following signs in yourself or someone close:

  • Betting more to recover lost money
  • Hiding gambling from family or friends
  • Betting with household or emergency funds
  • Unable to stop gaming despite trying
  • Neglecting work, studies, or relationships
  • Feeling restless or irritable when unable to play
  • Betting with borrowed money or loans
  • Turning to gaming to relieve stress

If you have even one of these signs, do not delay in contacting the gb89 support team or a professional support organization. Seeking help is an act of courage.

Assess Yourself

Ask yourself the questions below. If you answer "yes" to most of them, consider seeking help:

1

Did you bet more than your set budget in the past week?

2

Have you ever placed more bets on the same day trying to win back lost money?

3

Have family or friends expressed concern about your gaming?

4

Do you experience mental distress when unable to game?

5

Have you ever used money meant for essential expenses for gaming?

6

Have you tried to quit gaming but couldn't — has this happened more than once?

These questions are only a preliminary guide. For professional assessment, contact the support organizations below.

Minor Protection

Gb89 strictly prohibits service to anyone under 18 years of age. Date of birth is verified during registration, and any suspicious accounts are subject to investigation and closure.

Advice for parents

If you have young children at home, take the following steps:

  • Always keep your gb89 account password confidential.
  • Log out when you step away from your device after logging in.
  • Use parental control software on devices.
  • Try not to gamble in front of children.
  • Educate children about the risks of online gambling in an age-appropriate manner.

If you believe a minor is using a gb89 account, immediately inform our support team. We will take swift action.

Help Center & External Resources

Apart from gb89's own support team, there are several organizations in Bangladesh and internationally that provide professional assistance for gaming addiction. Seeking help is the right step.

gb89 Live Support

Get help with any responsible gaming issue via 24/7 live chat. Completely confidential.

Email support

Send an email to [email protected] for responsible gaming matters. You will receive a response within 24 hours.

Gamblers Anonymous

International support group that helps with gambling addiction recovery. Online meetings are available.

Mental Health Services

The National Institute of Mental Health (NIMH) in Bangladesh provides professional support for addiction treatment.

Responsible gaming questions and answers

Yes, deposit limit reductions take effect immediately. However, to increase a limit, a 24-hour cooling period applies. This rule is in place to prevent excessive spending in emotional moments.

Your account balance remains fully protected during self-exclusion. When the exclusion period ends, you can withdraw normally. In the case of permanent exclusion, balance refunds are available through application.

A cooling-off period is a temporary break — from 24 hours to 30 days. During this time, the account remains active but no bets can be placed. It automatically reactivates after the period ends. Self-exclusion, on the other hand, is long-term — from 6 months to permanent — and cannot be canceled before the term expires.

No, all responsible gaming tools at gb89 are completely free. Deposit limits, loss limits, session time limits, cooling-off periods, or self-exclusion — everything is available at no extra cost.

First, speak with them calmly and help them acknowledge the problem. Notify gb89 support — we can review the account. Contact Gamblers Anonymous or local mental health services for professional help.

Yes. gb89 verifies date of birth during registration and reviews government-issued ID during the KYC process. Accounts cannot be verified and withdrawals cannot be made without proof of age. Suspicious accounts are subject to investigation and temporarily suspended.

Our commitment to responsible gaming

Gb89 is not just a betting platform — we are committed to your overall safety and well-being.

Strong Account Security

Your account is protected with two-factor authentication, strong password requirements, and unusual login detection.

Transparent Gaming Statistics

You can view detailed reports of all your betting activity, win-loss history, and spending at any time.

Smart Alerts

Receive automatic notifications when you approach your set limits. Stay aware in time and address problems before they grow.

Privacy guaranteed

Responsible gaming support is completely confidential. Your information or requests are not shared with third parties.

Educational Awareness

Transparent information about gaming odds, house edge, and probabilities is provided so you can make informed decisions.

Professional Support Network

Gb89 is connected with professional mental health organizations. We are always ready to direct you to the right help when needed.

gb89 — Trusted Betting Platform

Play responsibly, With fun Win

Join gb89 and use our complete responsible gaming tools to create a safe and enjoyable betting experience.

You can activate responsible gaming tools right after registration.

বাংলা